FAQs
Frequently asked questions
Can't find your answer? Write to us from the contact page.
Getting started
What is Mosaic?
A research workspace that keeps each project’s papers, citations, documents, tasks and daily briefings together, with an assistant that works from all of it.
Who is Mosaic for?
Students, postdocs and researchers who manage many papers per project, and the labs they work in.
How do I get access?
Mosaic is in beta. Join the waitlist and we will send you an invite. Join the waitlist
What do I need to use it?
A web browser. The Word add-in, the Google Docs add-on and the Chrome extension are optional. See integrations
Pricing
Can I use Mosaic for free?
Yes. The Free plan covers your library, citations, daily briefings and tasks, with limited assistant use and uploads. During the beta, everything is free.
When can I pay for a plan?
When paid plans launch. Join the waitlist and we will tell you when they open. Join the waitlist
Do you offer lab or campus plans?
Yes. Enterprise is for labs and institutions. Tell us about your group and we will work out a plan with you. Contact us
Privacy and data
Is my research used to train AI?
No. Mosaic does not use your research content to train AI models, and our AI providers’ terms do not let them train on what we send them. How we protect your data
Who can see my projects?
Only the members of the workspace a project belongs to. The database checks this on every row.
Can I export my data?
Yes. Settings has an export that downloads your projects, papers, notes, highlights, tasks, goals and documents as a zip. How to export your data
How do I delete my account?
From Settings, under Privacy & data. The help article walks through each step and what happens to workspaces you own. How to delete your account
Integrations
Does Mosaic work with Zotero or Mendeley?
Yes. Import collections, folders or single items from either one. Changes you make later in Zotero or Mendeley do not carry over. How to import
Can I cite from Mosaic in Word or Google Docs?
Yes. The Word add-in and the Google Docs add-on let you search your library and add citations and a bibliography as you write. See integrations
Is there a browser extension?
Yes. The Chrome extension saves the paper you are reading to one of your projects. How to use it
Where does the assistant find papers?
It searches OpenAlex, PubMed and Semantic Scholar, and the web when a question needs it.